We take the privacy and security of your personal information seriously. We will
only use your personal information to provide services you have requested from us.
The European General Data Protection Regulation (GDPR) is effective from May 25th
updated to incorporate all the requirements.
how and why we use the personal
Information you give us and tells
you about your rights in relation to it.
1. Who we are
'We' in this website refers to Karen Millar
t/a Inkspot & Silverleaf Booksellers.
Within the scope of GDPR rules we
are a 'data controller'.
2. Type of information and how we collect it
We collect your name, email and / or phone number when you place an order with us
at the shop, over the phone, or via email. In the case where you ask us to post an
item to you, or to a gift receiver directly, your / their address is also collected.
The Inkspot & Silverleaf Booksellers website stores very limited information about
our site visitors. However we do use some external services which may store data
· We have a contact form which allows you to send us a message/enquiry. The details
you fill in are passed
to us by email but not stored on the website. We will retain
the emails sent to us this way and may use your contact
details to respond to you about your enquiry.
· We have a newsletter sign up page which allows you to request that we keep you
informed of our activities by email. We collect your name and email address when
you sign up for our newsletter. (All emails and newsletters from this site allow
you to opt out of further mailings.)
3. How we use the information we collect
When you sign up to our newsletter, we use your email to
send our newsletter. We use your personal information to process your orders, take
payment, and fulfil orders you have placed with us. In case of posting to you / the
gift receiver directly, we use
your / their address to complete the order.
4. The lawful basis for using your information
We rely on your consent in relation to the newsletter subscription and all orders
placed with us. We do not track or use this information for any other purpose.
5. Who we share your information with
We never share or sell your information with third parties for marketing purposes.
When necessary to share your information to fulfil orders or send newsletters, we
do so in a safe and secure manner that fulfils all legal requirements. We may share
your information with select third party providers where necessary, including:
- Email service providers for our newsletters
- Payment service providers for processing transactions
- Companies that provide us with IT services, delivery services, and order processing
services for necessary operational tasks.
We may share information with governmental agencies or other companies assisting
us in fraud prevention or investigation. We may do so when: (1) permitted or required
by law; or, (2) trying to protect against or prevent actual or potential fraud; or,
(3) investigating fraud which has already taken place. The information is not provided
to these companies for marketing purposes.
6. How we protect your information
We have implemented security measures designed to ensure that access to your data
in any form is strictly monitored and limited. We keep effective data protection
software in place wherever information is stored digitally, and by monitoring and
protecting our website with appropriate security measures. We work closely and securely
with any third parties that we have had to share your data with as outlined in the
above section 5.
7. What are cookies and why do we use them
Cookies are small pieces of data stored on a site visitor's browser, usually used
we do, it's simply to deliver the best user experience possible. The cookies we use
don’t store sensitive data such as your name, address or payment details and they
can’t harm your computer. The data we collect through these cookies is solely for
the purpose of improving our website and your browsing experience – it is never used
to identify you and we would never share or sell on this data.
8. Your rights in relation to the information we hold
You have the right to request, withdraw, correct and delete the data we hold on you.
If you would like to do so, please email us at firstname.lastname@example.org
or write to us at Inkspot & Silverleaf Booksellers, 76-78 South Street, Bo'ness,
Scotland, EH51 9HA.
We reserve the right to make changes to this policy.